Service and Support

Need Help?

We’re reachable 16 hours each day via phone using the numbers below, or you can email us.  Our average email response time is within one business day.

SETPOINT Technical Support 

Minden, Nevada
Phone: +1 (775) 552 3110

Contact America

Darmstadt, Germany
Phone: +49 (61) 51 428 14 00 

Contact Germany

SETPOINT General Contact 

SETPOINT Operations Headquarters
BK Vibro America, Inc 
2243 Park Place, Suite A
Minden, Nevada 89423
Phone: +1 (775) 552 3110

Contact us

  • Wind turbine condition monitoring division press 1
  • SETPOINT technical support or field services press 2
  • SETPOINT sales press 3
  • Existing SETPOINT orders, or to place a new SETPOINT order press 4
  • Finance and Accounting press 5
  • SETPOINT engineering press 6
  • All other inquiries, or to reach a local attendant press 0